Plenty of ways! World360 Rewards is designed to make every part of your travel more rewarding. You can earn points when you:

• Book eligible travel (flights, hotels, cruises, travel insurance, tours and more) with participating brands
• Upgrade to (or renew) your Member Plus (15,000 points)
• Refer a friend to join

Once you’ve built up your balance, you can redeem points for flights, stays, cruises, tours, upgrades and more in the World360 Rewards Store.

Heads up: Keep an eye out for bonus offers and member-only promotions.

See World360 Rewards Terms for full details.

Definitely! On top of travel bookings, there are plenty of ways to boost your balance. Try these for a top-up:

• Upgrade to Member Plus and get 15,000 bonus points
• Snap up member-only offers
• Make the most of travel partner points boosters
• Refer a friend

Heads up: Watch your email inbox and app notifications for bonus points offers!

See World360 Rewards Terms for full details.

Some points take the direct flight, others take the scenic route—timing can vary slightly depending on the booking type.

Travel bookings: Up to 7 business days after your trip ends. Complex bookings (such as group bookings) may take longer.

Partner purchases: Usually 8–10 weeks, sometimes up to 120 days depending on the partner after purchase.

Eligibility: To earn points on bookings made with participating brands, you must either already be a member or join and submit a retrospective claim within the required timeframe.

Still not seeing your points? Reach out to World360 Rewards Member Support—we’re here to help.

Yes, your World360 Rewards points will expire 36 months after your last earn transaction. The good news? One simple earn transaction is all it takes to keep them alive. Easy ways to keep your points ticking over:

• Book eligible travel (flights, hotels, cruises, insurance, tours and more) with participating brands
• Refer a friend to join
• Upgrade from Member to Member Plus

Heads up: Expired points cannot be reinstated. See World360 Rewards Terms for full details.

A whole lot of travel goodness (and more!). You can use your points for:

• Eligible travel bookings with participating brands — in-store, or via brand websites or apps
• Service fees, including Purple Ribbon, cancellation/amendment fees and more
• Card fees, GST, and taxes
• Participating brands' Gift cards (where available)

Hot tip: When redeeming your points to make an eligible travel booking with a participating brand, you can choose between Points Only or Points + Pay options.

See World360 Rewards Terms for full details.

You’ve got two ways to turn points into adventures:

1. Eligible Travel Bookings (with participating brands):

• Redeem in-store or online for eligible bookings.
• Use Points Only or Points + Pay (5,000 points minimum and 2,000,000 maximum).
• Points unlock once your trip is completed. (see World360 Rewards Terms for full details)

2. Rewards Store:

• Redeem for travel rewards and special offers.
• Use points only
• Rewards Store redemptions don't earn points
• See World360 Rewards Terms for full details

Heads up:

• No transfers to other programs or members.
• Min and max points redemptions apply.
• Eligible upsells, service fees, and paid experiences can also be redeemed with points.

It depends what you're redeeming for. Here's a quick guide:

Rewards Store:

Explore the Rewards Store—you’ll see exactly how many points you need for each offer.

Travel bookings with participating brands:

Redeem your points in-store or online when you book eligible travel. Your Travel Consultant or Advisor can show you how many points your trip will need.

Heads up on redemption limits:

• Minimum redemption = 5,000 points per transaction
• Maximum redemption = 2 million points per transaction

Points needed can vary depending on what you’re redeeming, so it’s always worth checking before you go ahead.

Yes — think of Points + Pay as your travel upgrade button. Use points for part of the cost and pay the rest in cash, giving you more flexibility to book what you want, when you want.

Travel bookings with participating brands:

• Points + Pay: Use any number of points starting from 5,000 toward your booking, then cover the rest in cash.
• Points Only: Cover the full amount using points.

In the Rewards Store:

• Redeem with points only.

Limits:

• Minimum: 5,000 points per transaction
• Maximum: 2 million points per transaction

Options can vary by product, so check your balance and choices in the App.

See World360 Rewards Terms for full details.

Here’s what you can and can’t do when redeeming your World360 Rewards points. Full details are set out in the World360 Rewards Terms.

You can:

• Use points on eligible travel bookings across participating brands.
• Redeem for flights, hotels, packages and more (where eligible).

You can’t:

• Book certain “white label” web/app products like tours, cruises & shore excursions, car hire, insurance, or eSIMs (brand-specific exclusions apply).
• Gift points.
• Transfer to other loyalty programs.

Heads up: Staying within the World360 Rewards Store gives you the best value.

See World360 Rewards Terms for further details.

Both tiers unlock a world of travel rewards — the difference comes down to how many perks you want packed into every trip.

Member (free):

• Earn points on eligible travel bookings
• Shop via the World360 Rewards Marketplace
• Enjoy Member-only offers
• Redeem points in the Rewards Store
• Earn bonus points in the Play now, Earn now section of the App
• Get a complimentary travel health consultation

Member Plus ($249 AUD/year incl. GST):

Everything Members enjoy, plus:

• 15,000 bonus points when you join or renew
• 3 built-in inclusions: Delay Protection, 2× lounge passes just for you, and a 1GB Hubby eSIM
• Choose 3 bonus benefits — from wine vouchers to pet hotel credits or luggage personalisation

In short: Member gets you started. Member Plus takes your travels further.